Global demand for telephone numbers is accelerating. The growing appetite for Direct Inward Dealing (DID) is creating new revenue opportunities and operational challenges.
The need for numbers is being driven by the uptake in Communications Platform as a Service (CPaaS), call centre solutions and a whole range of collaboration tools that incorporate voice and messaging. The CPaaS market will be worth $25 billion by 2025, rising from $7 billion in 2020, according to Juniper Research.
Our new eGuide ‘A Smarter Way to Manage and Monetise Global Numbers,’ explores how carriers, mobile network operators (MNOs), valued added resellers (VARs) and CPaaS providers can optimise their DID management and simplify the supply chain.
Telesmart.io, an expert in digital transformation across global number and messaging services, has been selected by HGC Global Communications Limited (HGC), a fully-fledged ICT service provider and network operator with extensive global coverage, for its virtual numbers inventory management solution in its quest towards automation and improved customer satisfaction.
Liquid Cloud will use Telesmart.io’s platform to manage voice numbers and support the growth of Customer Experience as a Service (CXaaS) across the continent.
